The Pre-trial Settlement Department specializes in settling the loan debts over the telephone. This is a team of professionals in the field of mediation, negotiations and legislation of loan issues.

We are always in search of talented and charismatic professionals. We invite you to join our team.

The main tasks are as follows:

• collection of bad debts (clients of the banks, financial organizations, housing and communal services sector and telecom companies)
• processing of inbound/outbound calls, holding negotiations, motivation of client for debt repayment
• providing a client with the information about available debts, providing consultations on restructuring issues

Required knowledge and skills:

• experience in the financial sector, understanding the nature of the debt collection process
• good diction, competent Russian and Ukrainian speech, negotiations experience
• confident PC user (Microsoft Office)
• responsibility, punctuality, stress-resistance, results orientation